It has been a troublesome week within the cruise world. Two lives have been misplaced at sea, a constitution organizer is going through expenses over lots of of hundreds in unpaid refunds, and Carnival’s most loyal visitors simply discovered their perks gained’t imply a lot on one very fashionable Alaska crusing.
But it surely wasn’t all unhealthy information. Royal Caribbean doubled down on its greatest ships, Norwegian Cruise Line opened a door into The Haven, and Holland America Line gave Rotterdam a recent coat of paint and an entire lot extra stay music.
Listed below are all these most important tales.
Lady Dies After Falling From Balcony on Carnival Firenze
A passenger aboard the Carnival Firenze has sadly died after falling from her balcony on the morning of April 27.
In response to native stories, the girl went over her balcony railing and fell to a decrease deck. Her household alerted the crew, and Carnival’s Care Staff has been supporting them since.
The cruise line confirmed that every one applicable authorities have been notified and that legislation enforcement would board the ship at Catalina Island to research. The lady’s id has not been launched, and it’s not identified how or why she went over the railing.
Carnival Firenze had departed her homeport of Lengthy Seaside on April 26 for a brief Baja Mexico cruise. The 135,156 gross ton ship continued on to Ensenada following the incident and is about to return to Lengthy Seaside on April 30. She joined the Carnival fleet in 2024 after transferring from Costa Cruises.
Search Referred to as Off for Crew Member Misplaced Overboard From Norwegian Breakaway
Simply days earlier than the tragedy aboard Carnival Firenze, a crew member went overboard from Norwegian Breakaway on the night time of April 25.
The incident occurred roughly 12 miles off the coast of Cape Cod, Massachusetts. The US Coast Guard launched a search operation involving each aerial and floor belongings, however in the end suspended efforts the next afternoon after the crew member couldn’t be discovered. Until new info involves gentle, the search won’t resume.
The crew member’s id and the circumstances behind the autumn haven’t been made public. Water temperatures off Cape Cod right now of yr sit between 40 and 50 levels Fahrenheit, that means hypothermia might set in inside 15 to half-hour.
That is now the second NCL crew member misplaced at sea in April alone. One other worker went overboard from Norwegian Viva close to Costa Maya on April 9 and was additionally by no means discovered. Norwegian Breakaway‘s subsequent crusing was briefly delayed by the search however is now underway.
Prices Filed In opposition to Cruise Constitution Organizer Over Unpaid Refunds
When you booked a music-themed Caribbean cruise via Capital Jazz and by no means noticed your cash once more, you aren’t alone.
Maryland’s Lawyer Common Anthony G. Brown has filed expenses towards Capital Jazz and its proprietor, Clifford Hunte. The case facilities on the corporate’s failure to refund passengers from a cancelled SuperCruise that was alleged to sail aboard the Fantasia-class MSC Divina from March 22 to 29.
MSC Cruises pulled the plug on the personal constitution again in November 2025, after the organizer did not pay the cruise line on time. Company weren’t advised in regards to the cancellation till months later, and lots of had already spent hundreds on bookings, flights, and motels close to PortMiami. Worse nonetheless, the corporate allegedly continued accepting new deposits proper up till the final minute.
To this point, 103 visitors have come ahead, and Capital Jazz owes them at the very least $642,240 in unpaid refunds. Maryland’s Client Safety Division believes the actual complete is probably going a lot increased.
And this isn’t the corporate’s first run-in with authorities. Capital Jazz has additionally stopped paying penalties from a 2025 authorized settlement over earlier unpaid refunds from a earlier cancelled cruise.
Royal Caribbean Orders Two Extra Icon Class Ships
Royal Caribbean shouldn’t be slowing down.
On April 27, the cruise big confirmed orders for a sixth and seventh Icon class ship from the Meyer Turku shipyard in Finland, with deliveries set for 2029 and 2030.
Which means the world’s largest cruise ship class is about to get even greater. The primary two ships, Icon of the Seas and Star of the Seas, have already been carrying as much as 7,600 visitors per crusing.
The third, Legend of the Seas, is at present present process sea trials after departing the Finnish shipyard on April 20. A fourth ship, Hero of the Seas, is predicted in late 2027, and a nonetheless unnamed fifth ship is slated for mid 2028.
Meyer Turku has constructed 25 ships for Royal Caribbean over a partnership spanning greater than 30 years, and the Icon class vessels are the most important industrial tasks in Finland.
These new orders lock in fleet progress effectively into the following decade. Each are topic to applicable financing, which is commonplace within the business.
Norwegian Opens The Haven Restaurant to Non-Suite Company (With a Catch)
Norwegian Cruise Line’s The Haven is known for being unique. Personal sundeck. Concierge service. A restaurant that solely Haven visitors can set foot in.
However as of April 23, that final half has modified. Barely.
Company staying in a non-Haven stateroom that bodily connects to a Haven suite, and who’re touring with the visitors in that suite, can now dine at The Haven Restaurant at no further cost. There isn’t a restrict on the variety of visits, both.
There’s a catch, although. The non-Haven visitors should be accompanied by at the very least one traveler from the connecting Haven stateroom. And the provide solely applies to bodily connecting rooms. So, touring companions in a separate cabin down the corridor? Nonetheless out of luck.
No different Haven perks are being prolonged. No concierge, no personal sundeck, no cocktail social gathering with the officers. It’s a dining-only change.
For households who e book a Haven suite alongside a connecting balcony, although, it means the entire group can lastly eat collectively in The Haven Restaurant. Company might want to make preparations with the Pre-Cruise Concierge Desk earlier than crusing.
Rotterdam Returns From Dry Dock With Extra Music and a Recent Look
Holland America Line’s Rotterdam is again in motion after a two-week dry dock in her namesake metropolis, and she or he is trying (and sounding) higher than ever.
The largest theme of the refresh? Reside music.
The Billboard Onboard and Rolling Stone Lounge on Deck 2 each acquired expanded seating and improved sightlines. A model new stay music stage was added to the Crow’s Nest on Deck 12, an area that may nonetheless host lectures and enrichment programming with panoramic views as a backdrop. And one more stage went in on the aft Sea View Pool on Deck 9.
Past the music, the on line casino on Deck 3 expanded with practically 20 new slot machines, up to date carpet, upgraded desk video games, and new seating. The Greenhouse Spa & Salon obtained consolation and effectivity updates, and the Effy Jewellery boutique acquired a modernized look.
On the lodging aspect, 22 of the ship’s Vista Suites now characteristic new couch beds, growing capability to 4 visitors with out sacrificing the suites’ design or luxurious really feel. The 99,863 gross ton ship additionally acquired a recent hull repaint and varied behind-the-scenes technical work.
Rotterdam returned to service on April 26 with Norwegian fjord itineraries and can reposition to Florida in October.
Carnival Cuts Platinum Loyalty Perks on Model Ambassador’s Alaska Crusing
Not everybody heading to Alaska on Carnival goes to get the VIP therapy they anticipated.
Platinum members of Carnival’s VIFP loyalty program who’re booked on the Could 5 crusing of Carnival Spirit out of Seattle have been advised a number of key advantages won’t be accessible. Which means no precedence embarkation or debarkation, no early stateroom entry to drop off baggage, no precedence baggage supply, and probably no precedence line at Visitor Providers both.
Why? Too many Platinum visitors on one ship. The 7-night cruise to Skagway, Juneau, Ketchikan, and Victoria is the 2026 FFS Cruise with model ambassador John Heald, which tends to attract a heavy focus of loyal Carnival cruisers. Diamond stage visitors, for what it’s price, will nonetheless obtain all of their advantages.
This isn’t new territory for Carnival. The road has pulled Platinum perks on different sailings earlier than, notably longer voyages like repositioning or transatlantic crossings. However it’s at all times a troublesome tablet for visitors who’ve sailed sufficient to earn that standing.
Carnival Spirit can welcome as much as 2,124 visitors at double occupancy. The 85,920 gross ton ship will spend the summer season in Alaska earlier than providing a 15-night Hawaii crusing after which repositioning to Cellular for the winter.
Extra Cruise Headlines
That wraps up this week’s cruise information roundup. Between the Icon class enlargement, The Haven’s slight opening, and Rotterdam‘s musical makeover, there may be lots to look ahead to throughout the business. From there week there was additionally protection on a building replace on the Carnival Festivale, the brand new Legend of the Seas finishing sea trials, and even a continued enhance in cruise line gratuities.
