A decade in the past, social media wasn’t an enormous a part of enterprise methods—most promoting was accomplished by way of TV, billboards, and different conventional strategies. However at present, having a presence on social media is crucial for any profitable enterprise, together with meals vans. Prospects now anticipate fixed updates, together with hyperlinks, humorous quotes, and enticing footage, to remain engaged and conscious of our presence.
For meals truck house owners, letting folks know the place you might be is essential. Whereas managing social media can appear overwhelming, particularly if it’s new to you, it doesn’t need to be. Posting common updates, sharing your location, and highlighting your meals are easy methods to start out. Let’s dive into some key methods to take advantage of social media on your meals truck.
Totally different Advertising Choices
Meals vans can leverage a number of social media platforms to achieve publicity, but it surely’s essential to focus on a couple of key ones to keep away from spreading your self too skinny. Every platform provides distinctive benefits and appeals to totally different demographics, so it’s important to pick people who greatest match your model and target market.
1. Instagram: Visible Enchantment and Engagement
Instagram has been a game-changer for us. Espresso is inherently a visible product – from the artwork on prime of lattes to the colourful colours of our truck – so it’s good for this platform. We deal with posting high-quality photographs of our drinks, the truck, and glad clients. We additionally be sure that to make use of related hashtags like #LasVegasCoffee, #FoodTruckLife, and #BadassCoffee, which assist us attain locals and low lovers.
A very profitable marketing campaign we ran concerned a weekly function known as “Buyer Creations,” the place clients would design their very own espresso drink. We’d put up a photograph of them with their creation, tag them, and encourage followers to come back by and check out it themselves. This not solely engaged our current buyer base but additionally inspired them to share our posts, extending our attain.
Jason, the proprietor of Badass Espresso Truck, stated, “We’ve seen an enormous response from our Instagram campaigns. Folks like to see their very own creations and it makes them really feel like they’re a part of the Badass Espresso household.”
2. Fb: Group Constructing and Occasions
On Fb, we focus extra on constructing a group and retaining our clients knowledgeable. This platform is nice for sharing updates about our location, particular promotions, and occasions. We’ve created a group web page the place we encourage clients to share their experiences and photographs. This generates natural content material and makes clients really feel like they’re a part of one thing particular.
We’ve additionally had success with Fb Occasions. Every time we plan to be at an enormous competition or native occasion, we create a Fb occasion to let folks know. We invite all our followers and encourage them to ask their associates. This has led to a noticeable enhance in foot site visitors at occasions, as individuals are extra more likely to go to in the event that they’ve seen the occasion of their feed and have already proven curiosity.
3. TikTok: Artistic Content material and Virality
TikTok is all about creativity and has been a enjoyable platform for us to discover. We use it to put up brief, participating movies – the whole lot from a day within the lifetime of the truck to behind-the-scenes clips of us making drinks or prepping for an enormous day. One in all our hottest movies was a time-lapse of us establishing for an early morning occasion, which gave followers a peek into the hustle behind the scenes.
“We’re all the time searching for new methods to attach with our clients,” Jason stated. “TikTok permits us to showcase our persona and the enjoyable facet of working a espresso truck, which resonates with lots of people.”
We’ve additionally hopped on trending challenges and sounds that match our model. For instance, we did a coffee-themed dance problem that went viral, gaining us hundreds of recent followers nearly in a single day. TikTok’s algorithm is nice for reaching new audiences, and we’ve seen a major variety of folks come to the truck after discovering us on the platform.
4. X: Actual-Time Updates and Buyer Interplay
X is much less about visible attraction and extra about real-time updates and interplay. We use it to announce our day by day location, which is essential for meals vans. We additionally interact with our clients by responding to tweets and retweets about us. It’s an effective way to have direct conversations with our followers and hold them knowledgeable on the go.
We’ve observed that different meals vans use X in related methods, however some additionally use it for flash gross sales or fast promotions. As an example, one other espresso truck on the town would possibly tweet a particular low cost code for the primary 10 clients who point out the tweet. This sort of immediacy works nicely on X, the place customers anticipate quick, frequent updates.
5. Collaborations and Influencers
We’ve additionally accomplished a couple of collaborations with native influencers and different meals vans. By inviting influencers to attempt our espresso and put up about it, we’ve tapped into their follower base. One memorable collaboration was with a well-liked Vegas meals blogger. We invited them to do a dwell assessment on Instagram, which introduced in loads of new clients who wished to attempt the drinks they noticed.
We additionally workforce up with different meals vans for cross-promotions. For instance, we’ve partnered with an area taco truck for a “Taco & Espresso Tuesday” promotion, the place clients get a reduction once they buy from each vans. These sorts of partnerships assist us attain a wider viewers and create a extra vibrant group.
Managing it All
Ending off this dialogue on meals vans with social media, we’ve performed a brief interview with John Helms of Badass Espresso of Hawaii truck to learn the way all of it works.
Query: Let’s begin out with you. Inform us about your self and the meals truck.
John: My household and I have been impressed to open a Unhealthy Ass Espresso of Hawaii retailer after turning into followers of it in Park Metropolis, Utah. The meals truck trade was taking off right here in Las Vegas in 2012, so the thought of turning a gourmand Kona espresso bar right into a cellular retailer got here naturally to us. We hold an everyday schedule, which might be discovered on our web site, and also you’ll see us in any respect varieties of private and non-private occasions round city.
Q: Now, in addition to Fb and X, do you guys use every other types of Social Media for your corporation?
John: Our goal market is the biggest demographic on Fb, so we focus most of our efforts there with cross-posting on X, and we make the most of Instagram as nicely.
Q: What instruments and packages do you employ, if any, on social media in addition to merely posting?
John: We use an important app known as Pagemodo to assist us design cowl photographs and stylized posts that look skilled. We’re participators in social media; we don’t simply put up and wait — we wish to have actual conversations with our clients. As a part of the group, we additionally like to assist different native companies by sharing their occasions and posts as nicely.
Q: Are there any explicit methods that you simply use in Fb or X?
John: Most of our posts are natural, however we additionally schedule posts that shall be related all through the week. Our posts vary from enjoyable photographs and memes to hyperlinks with informative articles about espresso and the trade. Pagemodo, once more, is a wonderful supply of content material, and posts might be scheduled forward in order that if we’re busy on the highway, our social media pages are nonetheless energetic. We’ll do an enormous push if we’ve got an enormous public occasion developing.
Q: In your opinion, what’s probably the most difficult facet to correct social media promoting for meals vans?
John: Most meals vans run on a really tight funds, and promoting is pricey. We discover social media to be one of the simplest ways to speak with our clients and establish potential new ones in a reasonable method in comparison with conventional promoting channels. Nonetheless, it’s difficult to always produce compelling content material and reduce by way of all of the noise to get folks’s consideration.
Q: Why is it vital although?
John: It’s vital as a result of we dwell in a fast-paced group the place the whole lot is shifting on the velocity of the Las Vegas lights. Now we have to achieve our clients the place they’re, and that’s on-line, on social media. We merely can’t rely on TV or print adverts to achieve them.
Q: What recommendation and ideas do you’ve gotten for brand new house owners in the case of utilizing social media? Any final issues they need to pay attention to and look into?
John: Our recommendation is to know your buyer and create relationships with them; work together with them, in any other case they are going to simply scroll by way of and cross you by. Diversify posts and networks to achieve totally different crowds, and don’t use totally different handles for every community—it’s too troublesome on your clients to recollect. We use @badasscoffeelv throughout the board.