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Sunday, September 22, 2024

Change Healthcare confirms ransomware hackers stole medical information on a ‘substantial proportion’ of People


Change Healthcare has confirmed a February ransomware assault on its techniques, which introduced widespread disruption to the U.S. healthcare system for weeks, resulted within the theft of medical information affecting a “substantial proportion of individuals in America.”

In an announcement Thursday, Change Healthcare stated it has begun the method of notifying affected people whose data was stolen through the cyberattack. 

The well being tech big, owned by U.S. insurance coverage conglomerate UnitedHealth Group, processes affected person insurance coverage and billing for hundreds of hospitals, pharmacies and medical practices throughout the U.S. healthcare sector. As such, the corporate has entry to large quantities of well being data on a couple of third of all People

The cyberattack prompted the corporate to close down its techniques, leading to outages and delays to hundreds of healthcare suppliers who depend on Change, and affecting numerous sufferers who couldn’t receive prescriptions or had medical care or procedures delayed. 

Change stated in its newest assertion that it “can’t verify precisely” what information was stolen about every particular person, and that the data might fluctuate from individual to individual. 

The affected data contains private data, reminiscent of names and addresses, dates of beginning, telephone numbers and e mail addresses, in addition to authorities identification paperwork, reminiscent of Social Safety numbers, driver’s licenses and passport numbers.

The info additionally contains medical information and well being data, reminiscent of diagnoses, medicines, take a look at outcomes, medicines, imaging, and care and therapy plans, stated Change. The hackers stole medical health insurance data, together with plan and coverage particulars, in addition to billing, claims and fee data, which Change stated contains monetary and banking data. 

Change stated it was nonetheless within the “late phases” of its overview of the stolen information to find out what was taken and that extra affected people could also be recognized. A number of the stolen data might relate to guarantors who paid healthcare payments for another person, the corporate stated.

The corporate added that affected people ought to obtain discover by mail starting late July.

The ransomware assault on Change Healthcare stands as one of many largest-ever identified digital thefts of U.S. medical information. Whereas the total impression of this information breach stays unclear, the ramifications for the hundreds of thousands of People whose personal medical data was irretrievably compromised are doubtless incalculable.

Change stated it secured a duplicate of the stolen dataset in March to overview for figuring out and notifying affected people, which TechCrunch beforehand reported was obtained in alternate for paying a ransom demand.

UnitedHealth confirmed it paid no less than one ransom demand to the cybercriminal group behind the ransomware assault, often called ALPHV, in an effort to forestall the publication of the stolen recordsdata. One other hacking group referred to as RansomHub demanded an extra fee from UnitedHealth after claiming ALPHV made off with the primary ransom fee however left the stolen information with one in all its associates — basically a contractor — who broke in and deployed the ransomware on Change’s techniques.

RansomHub subsequently revealed a number of recordsdata on its darkish internet leak website and threatened to promote the information to the very best bidder if one other ransom wasn’t paid. 

In response to UnitedHealth chief govt Andrew Witty, the hackers broke into Change Healthcare’s community utilizing a set of stolen credentials to an inner system that was not protected with multi-factor authentication, a safety function that makes it tougher for malicious hackers to misuse stolen passwords.

The ransomware assault price UnitedHealth round $870 million within the first three months of the 12 months, throughout which the corporate made $100 billion in income, in accordance with the corporate’s earnings report. UnitedHealth is predicted to report its most up-to-date earnings in mid-July.

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